Shipping policy
Last updated: April 4, 2026
**Where we ship**
BinaryCeramics ships worldwide from our studio in Athens, Greece.
**Production time**
Most BinaryCeramics pieces are in stock and dispatched within 5 business days from Athens, Greece. One-of-a-Kind pieces are made to order and require 2–4 weeks before dispatch. US delivery takes an additional 5–12 business days. International customers are responsible for any customs duties or import taxes upon delivery.
**Delivery times**
Estimated delivery times after dispatch:
- Greece: 2–5 business days
- Europe: 5–10 business days
- United States: 5–12 business days
- Rest of world: 10–21 business days
These are estimates and may vary depending on your location and local postal services. Delays caused by customs processing are outside our control.
**Shipping carriers**
We ship via tracked courier services. A tracking number will be provided once your order is dispatched.
**Packaging**
Every piece is carefully packed to withstand international shipping. We use custom protective packaging designed for fragile ceramic objects.
**Customs and import duties**
International orders may be subject to customs fees, import duties, or taxes charged by your country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. We recommend checking your local customs regulations before placing an order.
**Contact**
For questions about your shipment, please contact us at info@binaryceramics.com with your order number.
